p67 game FAQ —
Your Questions, Answered

You must be 18 years of age or older to register and play on p67 game. This applies to all games — Casino, Slots, Sports Betting, and everything else on the platform. If we have reason to believe an account holder is under 18, the account will be suspended pending identity verification. Please play responsibly and only if you meet the age requirement.

No. Only one account is permitted per person. Duplicate accounts are not allowed and may result in your balance being suspended. If you cannot access your existing account, visit the Login page for recovery guidance or contact our Live Chat support — do not create a new account.

The account recovery process uses your registered Pakistani mobile number to verify your identity. Make sure the number is still active. If you have changed your mobile number since registering, contact our 24/7 support team via Live Chat with enough account details to verify your identity through an alternative method. Do not attempt to create a new account while your existing account is being recovered.

Log in to your account and go to Account Settings. From there you can update your email address, change your password, and manage notification preferences. Some changes — such as updating your registered mobile number — require identity verification for security purposes. Contact support via Live Chat if you need help with sensitive account changes.

p67 game supports the most popular Pakistani payment methods: JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. All transactions are processed in PKR — there is no currency conversion and no hidden fees applied by the platform.

JazzCash and Easypaisa deposits are typically instant or reflect within a few minutes. Raast transfers are also usually fast. Bank Transfers may take longer depending on your bank's processing schedule — typically within a few hours during business hours. If a deposit has not appeared within the expected timeframe, contact our support team with your transaction reference number.

Log in to your account and go to the Withdrawal section. Select your preferred method — JazzCash, Easypaisa, Raast, or Bank Transfer — enter the amount in PKR, and confirm. Withdrawals are processed to the same method you used to deposit. Processing times vary by method; most mobile wallet withdrawals are completed quickly, while Bank Transfers may take longer depending on your bank.

Minimum and maximum transaction limits are shown at the time of deposit or withdrawal. These may vary by payment method. For the most up-to-date limits, check the Cashier section after logging in to your account. If you have questions about a specific limit, our Live Chat support team can provide the exact figures.

First, check your payment app or bank statement to confirm the transaction was completed successfully from your end. If the payment went through but has not appeared in your p67 game account after the expected timeframe, contact our 24/7 Live Chat support team. Have your transaction reference number or screenshot ready to speed up the resolution.

After registering your account, visit the Promotions page to see the current welcome offer. Most welcome bonuses are activated automatically on your first qualifying deposit. Make sure to read the terms attached to each offer — particularly the minimum deposit amount and the wagering requirements — before making your deposit.

Wagering requirements specify how many times you need to play through your bonus amount before any winnings from it can be withdrawn as real PKR. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to wager PKR 10,000 in total before the bonus converts to withdrawable funds. Check the specific terms on the Promotions page for each offer.

Yes. Each bonus has an expiry date by which the wagering requirements must be met. Expired bonuses are removed from your account automatically along with any bonus-derived winnings that have not yet been cleared. Expiry dates and remaining time are shown in your Promotions tab after logging in. If you are unsure about an expiry, check there first or contact support.

Yes. p67 game regularly runs Cricket-specific and PSL season promotions for Pakistani players — including enhanced odds, bet boosts on T20 matches, and reload bonuses tied to major international Cricket fixtures. Check the Promotions page regularly during active Cricket seasons to see what is currently available on your account.

p67 game covers Cricket extensively — including PSL, T20 internationals, Test matches, bilateral series, and domestic Pakistan fixtures. Football, Esports, and other international sports are also available. Within Cricket, markets include match winner, top batsman, total runs, player performance props, and live in-play markets that update ball by ball. Visit the Sports or Betting section for the full list of available markets.

If a match is abandoned or rained off before a result is reached, most pre-match bets are voided and your stake is returned to your PKR balance. In-play bets that were placed after the match started may be settled differently depending on how much play occurred and the specific market rules. Full details are available in the Terms and Conditions under the Sports Betting rules section.

Most bets are settled within minutes of the official result being confirmed. During major Cricket events with high volumes, settlement may occasionally take a little longer. Your settled bets and updated PKR balance appear in your account Bet History section. If a bet has not been settled within a reasonable time after the official result, contact support with your bet reference number.

Live Casino games feature real human dealers broadcast via live video stream. You join a table, place your bets in PKR through the on-screen interface, and interact in real time. Games include Baccarat, Blackjack, Roulette, and game show formats. Tables run 24 hours a day. You need a stable internet connection for the best experience — a 4G or broadband connection is recommended for smooth streaming. Visit the Casino page to see all available tables.

If your connection drops mid-round, the game server records the state of the round. When you reconnect and reopen the game, it will show the result of the round that was in progress. Any winnings from that round are credited automatically to your PKR balance. If you believe a win was not credited correctly, contact our Live Chat support with the game name, approximate time, and the amount involved.

The p67 game Slots library includes hundreds of titles from leading game providers. You can browse by category, provider, or popularity in the Game Lobby. New titles are added regularly. Most Slots can be explored at low PKR stakes, making it easy to try new games without committing a large balance. Your recently played Slots are saved in your account for quick access.

Log in and go to Account Settings, then the Responsible Gaming section. You can set daily, weekly, or monthly PKR deposit limits. Reductions take effect immediately. Increases have a short cooling-off period built in to give you time to reconsider. Setting a limit is entirely voluntary and can be adjusted any time within these rules. We recommend all players set a limit that reflects their entertainment budget.

Self-exclusion lets you block access to your account for a set period — from a short break to a longer-term exclusion. It takes effect immediately after activation from your Account Settings under Responsible Gaming. During the exclusion period, you will not be able to log in, deposit, or place bets. Your PKR balance remains safe and can be withdrawn once the exclusion ends. Visit our Responsible Gaming page for full details on all available tools.

Some signs to be aware of: spending more than your entertainment budget allows, chasing losses, feeling anxious when not playing, or gaming affecting your daily responsibilities. If any of these apply, it is worth taking a break. Use the session reminder or cooling-off tool in your account settings as a first step. p67 game is meant to be enjoyable entertainment. If gaming stops feeling like that, the tools on our Responsible Gaming page are there to help you manage it.

No. p67 game runs entirely in your mobile or desktop browser — no installation required. The platform is optimised for Android and iOS devices and loads quickly even on standard Pakistani mobile data connections. For a shortcut, you can add the site to your home screen via your browser's "Add to Home Screen" option, which gives you one-tap access just like an installed app.

Start by clearing your browser cache and refreshing the page. If you are on mobile data, check your connection or switch to Wi-Fi if available. Try using a different browser — Chrome or Firefox tend to work well across most Android devices. If the issue persists across multiple browsers and connections, contact our Live Chat support team and describe exactly what is happening — a screenshot is always helpful.

The fastest way to reach us is via the 24/7 Live Chat feature available after logging in to your account. Our support team handles account queries, payment questions, technical issues, and responsible gaming requests. For non-urgent queries you can also reach us by email — the address is shown in the footer of this page. Please include your account username and a clear description of your issue to help us resolve it quickly.